Short answer
Sales tools → Confirm & ship: press “Send confirmation” and WhatsApp opens with a ready message for that customer.
Step by step
- 1
Open Sales tools → Confirm & ship → “To confirm”.
- 2
Press “Send confirmation” → send the message in WhatsApp.
- 3
When the customer answers, press Confirmed. Then add the courier and tracking number and press “Mark shipped”.
- 4
Edit the message text with {name} {store} {number} {total} {items} {link}.
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